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    Contact Us

    MyPetsDirect Ltd
    The Hub New Century House
    Crowther Road
    NE38 0AQ

    If you have any questions at all, feel free to contact us using this form and our customer services will respond via the email address you choose to leave when completing this form.

    We aim to reply to all emails received within 2-hours during working hours, Monday to Friday, 8:30am until 5pm.

    Alternatively, if you would prefer to speak to us, please call our freephone telephone number during working hours on 0800 0463240.

    Or, if you would like to write to us, please use the above postal address.